Nu Aqua Livestock Guarantee Policy
We guarantee live arrival on all overnight shipments, provided they arrive on the projected day of delivery. Only overnight deliveries come with this guarantee. We do not guarantee live arrival on shipments sent via slower shipping methods. Shipping charges of any kind are not covered by our Live Arrival Guarantee. Guaranteed livestock determined to have arrived DOA will be refunded equal to the value of the item lost. Instructions for submissions are as follows:
Late photographs or those depicting livestock outside of the shipping bag (e.g. in a bucket or tank; out of water) can not be accepted and will not result in a refund.
Opening the shipping bag(s) ends the ‘arrival’ period and, without appropriate photographs, indicates that the livestock is acceptable in the condition they arrived.
Nu Aqua Return Policy:
We do not accept returns for any livestock, plant, or perishable items. Hard goods can be returned up to 30 days after purchase for a full refund if the product is unused, new, and sealed in its box. We offer store credit for items that have been opened and used, but please note this is on a case-by-case basis and Nu Aqua reserves the right to provide solutions deemed fit pertaining to each inquiry. A 30% restocking fee will apply to refunds that are issued for open or used items or items that do not get returned with their original packaging. Customers will have to pay return shipping fees and shipping is non-refundable.
Tiny, outgoing, and adorable, Rosy Loaches are an exceptional choice for a small planted aquarium.
pH 6-8
Temp 68-78
Adult size 1-1.25"
Diet: micropredator/omnivore- readily takes dried, frozen, or small live foods
Super tiny, but relatively outgoing- Tucanoichtys tucano are a fantastic fish for a nano tank or as a dither for Apistogramma. They come from Brazil, and are a rarely seen fish in the hobby.
Tucanoicthys tucano- Tucano Tetra
adult size .6-.75
pH 4-6.5
Temp 72-82
Laubuka dadiburjori- Indian hatchet/Dadio
pH 6-7.5
Temp 68-75
Diet- Micropredator
Rachel lives in York, PA where she maintains planted aquariums, a greenhouse, carnivorous bog gardens, and numerous planted mini ponds. She travels the world to adventure, study ecosystems, as well as to lecture and educate people on her passion for all things aquatic. She is the co-author of the best selling Aquarium book 101 Best Freshwater Nano Species as well as a contributing author to Amazonas Magazine, and The Aquatic Gardener.
